Our Opinion

The JioPhone 2 is a slightly better phone, but the JioPhone is significantly better value for money. Which phone should you buy? Depends on how much your want to spend!

JioPhone  JioPhone 2 
JioPhone JioPhone 2
Buy Now Buy  not available currently
Excellence Score
13.2
15.2
Value for Money Score
81.2
72.0
Price ₹ 1,399 onwards ₹ 2,999 onwards
Launch Date (India) Sep, 2017 Aug, 2018
Expected Launch Date N/A N/A
Smartphone OS
Touchscreen
Screen Size 2.4 inches 2.4 inches
Screen Resolution 240x320 pixels (~ 167 pixels per inch) 320x240 pixels (~ 167 pixels per inch)
Tall Aspect Ratio / Minimal Bezels
Scratch Resistant Display
Display Features TFT TFT
Full Physical QWERTY Keypad Yes
Processor 1.1 GHz 1 GHz
Processor Type Dual Core Dual Core
Processor Name Spreadtrum SC9820A N/A
GPU Mali-400 N/A
RAM 512 MB 512 MB
3G Yes Yes
4G Yes Yes
VoLTE Yes Yes
WiFi Yes Yes
GPS Yes Yes
Bluetooth Yes Yes
Connecting Port USB USB
Primary Camera 2.0MP 2.0MP
Camera Auto-Focus
Camera Flash Yes
HD Video Recording
Other Camera Features N/A N/A
Secondary Camera 0.3MP 0.3MP
Secondary Camera Features N/A N/A
Internal Memory 4 GB 4 GB
Expandable Memory Slot up to 128 GB up to 128 GB
Contacts Storage Unlimited Unlimited
SMS Storage Unlimited Unlimited
Music Player Yes Yes
FM Radio Yes Yes (Wireless)
Dual SIM GSM+GSM
Thickness N/A N/A
Weight N/A N/A
Audio Output 3.5mm jack 3.5mm jack
Water Resistant
Battery Capacity 2000 mAh 2000 mAh
Battery Standby 360 hrs 150 hrs
Battery Standby (3G) N/A N/A
Battery Talktime 12.00 hrs 6.00 hrs
Battery Talktime (3G) N/A N/A
Fast Charging
Other Battery Parameters N/A N/A
Fingerprint sensor
Other Features Voice Assistant (Hello Jio); 22 Indian Languages Support; SOS Button (long-pressing ‘5’); Smart Pay; NFC; Connect To TV: Using JioMediaCable; Jio Apps 22 Indian languages Support; NFC; Jio Apps; Google Voice Assistant
2-minute Review [Positives]
  • Good build quality
  • Weight is manageable and the phone fits well in the hand - the curved sides and edges mask the size of the phone quite well and it does not feel bulky to hold or carry
  • The keypad buttons are well spaced and easy to reach, and offer good feedback when pressed
  • You can stream music using Jio Music without any issues, and JioTV and JioMovies can also be used to stream TV shows and movies respectively - the fact that the subscription to them all is currently free is a big bonus
  • Although video watching experience is pretty ordinary on the small display, there will be a TV cable accessory available, which should prove to be a good investment (you can connect the phone to your TV using that, and consume the videos there)
  • Good, easy to user user interface - quite easy to learn
  • Comes with an app store called JioStore - although it has nothing but Jio apps at the moment
  • There's a software update feature for over-the-air updates, which is rare in the feature phone segment, and should allow Reliance to introduce new features for the Jio Phone over time
  • There are also other nice touches in the software - saved contacts are auto-suggested when you type in a number to dial, there's T9-style predictive text input for typing, there's a quick settings panel that you can get to by hitting the up arrow on the homescreen, you can launch video calls quickly by long-pressing the call button, and there are granular security and privacy controls in the Settings menu
  • The phone comes with multiple Jio apps preinstalled. There is JioCimena, JioChat, JioGames, JioMusic, JioTV, JioPay, and JioXpressNews, JioVideoCall - there are also basic calculator, unit conversion, notes, FM radio, video player, and gallery apps
  • The phone also has a voice assistant called HelloJio which can be triggered by long-pressing the D-Pad's select button - it can understand basic commands to dial a contact by their name or open a specific app (although it is slow) - this may be a handy feature for people unfamiliar with technology, helping them do things without having to learn the phone's user interface
  • To be clear, the Jio Phone isn’t targeted at smartphone users but at first-time buyers and feature phone users who want to upgrade without spending much - it is aimed also at bringing people from well beyond tier-II and tier-III cities online, especially those who have never touched a computer and cannot dream of paying for Internet access even at current prices - and it has the potential to do that because the hardware is capable and the software delivers a good enough experience
  • The performance of the Jio apps is of course dependent on Internet connectivity - if you have good 4G connectivity, you won't have to wait more than a few seconds for a movie or song to begin streaming
  • Excellent battery life - one of the biggest batteries for a feature phone at 2000mAh - with moderate use the phone can last for four full days, before needing to be charged
  • And if you want to save battery life further, there is power saving mode which switches everything off, turning this into a basic feature phone
  • Low upfront cost - for the kind of feature set it packs - and that cost too is refundable after 3 years, depending on some terms and conditions
  • You can also play a few games on JioGames and while they are incredibly basic, they don’t seem too bad
  • Good built quality - feels sturdy and capable of surviving multiple drops
  • They key new design element with the Jio Phone 2 is of course the QWERTY keypad with a 4-way navigation key and a horizontal display - just because of this one thing, it feels a notch above than the current feature phones (QWERTY feature phones are a rare commodity these days)
  • Even though the keys are really small (and somewhat hard), they are well spread out and tactile - and you can get used to them reasonably quickly
  • Inside the circular navigation key, there sits the Google Assistant launcher which can be accessed by a single tap - you can long-press the round microphone button to ask queries and get answers, perform tasks such as turning on Bluetooth or sending texts - this is the other big highlight of the JioPhone 2, and will make it easier for a lot of people to find their way around the device
  • Despite the QWERTY keypad, the phone fits into one's hands and while a QWERTY keypad is supposed to be worked with both of your hands, every single key of the Jio Phone 2 is accessible with a single hand, which is something very user friendly
  • The matte finish on the back makes the device easy to grip and not slip away from the hand, especially while typing
  • Decent 2.4-inch (240x320 pixels) QVGA display - as much as you can expect from a feature phone - and it offers better viewing angles than the Jio Phone - it is also sufficiently bright for outdoor usage and due to its dimensions, browsing through Facebook and Google also seem practical - it isn’t the best screen you would find on the market on a feature phone, but it's still decent
  • The horizontal screen is also a better option to watch videos and browse online, than the usual vertical screens
  • Just like the original JioPhone, this smart feature phone is powered by KaiOS (just an updated v2.5 build) and it renders you access to a lot of features you’d only expect to see in a smartphone, such as a notification center, location services, privacy options, and other useful settings
  • In order words, it is mostly a feature phone with some added features which make it comparable to an entry-level smartphone - it lets you browse, watch videos, make 4G calls, video calls and access apps such as Facebook, YouTube, Google Maps, and WhatsApp
  • You also have access to the Jio suite of apps which includes JioTV, Jio Pay, JioChat, MyJio App, Jio Store and more.
  • While Jio Pay is Jio’s own digital wallet, JioTV offers live TV channels. When it comes to usability, there is the Jio Cinema app for streaming movies, Jio Music for audio streaming and for a curated news feed, there is the Jio Xpress News app
  • There’s also a Jio AppStore available on the device, so you can choose to install apps such as Google Maps, Hotstar, BookMyShow, and others
  • One of the biggest ‘smart’ features of the Jio Phone 2 is the fact that it packs a USB cable which comes with the charger, you can also play all streams from the Jio Phone 2 on your TV
  • Just like the original JioPhone, this device also comes with NFC and JioPay, which makes it possible for you to pay for goods at the supermarket using just your phone
  • Good audio quality, both while talking over the call or listening to music
  • Decent (though not exceptional) battery life - you will generally get a bit more than a day of battery life, and up to 2 days with lighter use (some other less accomplished feature phones do quite a bit better with battery life)
  • Coming to the dual-SIM connectivity, the secondary SIM slot supports a cellular connection from any other operator apart from Jio (though it is limited to 2G availability)
  • There also some very good bundled Jio offers with the phone, so if you have bought in on the Jio network (and you have good coverage in your area), then that's an added value proposition
  • Overall, the JioPhone 2 is a significant upgrade over the JioPhone, with its QWERTY keypad and deep Google Assistant integration
  • For the young crowd, it may not replace your current smartphone but this can be a good secondary device with some features that can get things done when needed
  • For people purchasing their first phone, the less technically inclined, those that dislike touchscreens, and the elderly - JioPhone 2 lets you do all the basic stuff - navigation, chatting, Facebook, Youtube, Google searches - it's a great “smart” feature phone, a segment that it basically owns
2-minute Review [Negatives]
  • The screen is of course tiny at 2.4 inches and has a resolution of 240x320 pixels - vertical viewing angles are poor and colours appear washed out - all of this is pretty much expected at this price point
  • It might be packed with a lot of features, but at the end of the day, this is a feature phone, not a smartphone, so it can only be compared only with feature phones (and yes on that comparison, it does do well)
  • Popular social media apps such as Facebook and WhatsApp are currently not available on the Jio Phone (although the company is reportedly working to add them) - although of course you do get an inbuilt Web browser that can be used to log in to Facebook, YouTube etc
  • Speed/performance is of course not really smartphone level - navigation is a little slow and apps take time to load - again, something that you should expect from a feature phone
  • Mediocre cameras - again as you would expect at this price point - there is a fair amount of noise in the pictures, and motion blur is unavoidable
  • The phone works only with 4G VoLTE networks - which basically means only Jio at this point of time - so you won't be able to use it with other networks
  • Though compact in terms of height & width, the device is pretty thick and chunky
  • Make no mistake though, the Jio Phone 2 is indeed a feature phone that tries to bridge the gap between a smartphone and a feature phone with 4G connectivity, support for popular apps, a QWERTY keypad and dual SIM support - but the experience is not comparable to what you can do with an Android smartphone
  • Performance is ok generally, on par with other feature phones, but the phone does feels slow sometimes due to sluggish animations, as well as unnecessary splash screens that show up on opening each app
  • Coming to the optics, the JioPhone 2 features a 2MP rear camera and 0.3MP front camera, which the device has carried forward from its predecessor - the photos clicked using this setup are just about okay-ish for what you’re getting in the package - you won’t be able to discern any details and the photos are full of noise in most situations, especially in low light, but you can transfer them to your smartphone or PC to share on social media
Expert Reviews
  1. gadgets.ndtv.com in-depth Read Review »
  2. bgr.in in-depth Read Review »
  3. indiatoday.intoday.in in-depth Read Review »
  4. fonearena.com hands-on Read Review »
  5. news18.com hands-on Read Review »
  6. thequint.com hands-on Read Review »
  1. With the Jio Phone 2, the company has just upped the game
    timesnownews.com in-depth Read Review »
  2. A great successor to the first smart feature phone from Reliance Jio
    beebom.com hands-on Read Review »
User Reviews
  1. Flipkart4.0 858+ reviews »
  2. Amazon3.2 893+ reviews »
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