Our Opinion

The Samsung Galaxy M20 (3GB RAM, 32GB) is a slightly better phone than the Samsung Galaxy M10 (3GB RAM, 32GB), and is also slightly better value for money. What should you buy? Go for the Samsung Galaxy M20 (3GB RAM, 32GB)!

Samsung Galaxy M10 (3GB RAM, 32GB)  Samsung Galaxy M20 (3GB RAM, 32GB) 
Samsung Galaxy M10 Samsung Galaxy M20
Buy Now Buy Buy
Excellence Score
18.7
20.7
Value for Money Score
53.4
57.2
Price ₹ 10,389 onwards ₹ 10,929 onwards
Launch Date (India) Feb, 2019 Feb, 2019
Expected Launch Date N/A N/A
Smartphone OS Android 8.1 Oreo, Upgradeable to Android 10Expected update to next Android version Android 8.1 Oreo, Upgradeable to Android 10Expected update to next Android version
Touchscreen Yes (Capacitive) Yes (Capacitive)
Screen Size 6.22 inches 6.3 inches
Screen Resolution 720x1520 pixels (~ 270 pixels per inch) 1080x2340 pixels (~ 409 pixels per inch)
Tall Aspect Ratio / Minimal Bezels Yes Yes
Scratch Resistant Display Yes Yes
Display Type TFT LCD TFT LCD
Screen Refresh Rate 60 HzStandard 60 HzStandard
Display Features TFT, Infinity Notch Display TFT, Infinity Notch Display
Full Physical QWERTY Keypad
Processor 1.6 GHz 1.8 GHz
Processor Type Octa Core Octa Core
Processor Name Samsung Exynos 7870Ranked #98 in Mobile Processor Benchmarks Samsung Exynos 7904Ranked #66 in Mobile Processor Benchmarks
GPU Mali-T830 MP2 Mali-G71 MP2
RAM 3 GB 3 GB
3G Yes Yes
4G Yes Yes
5G
VoLTE Yes Yes
WiFi Yes Yes
VoWiFi/WiFi-Calling Yes Yes
GPS Yes Yes
Bluetooth Yes Yes
Connecting Port microUSB USB-C
Primary Camera 13MP + 5MP 13MP + 5MP
Camera Auto-Focus Yes Yes
Camera Flash Yes Yes
HD Video Recording Yes (Full HD) Yes (Full HD)
Other Camera Features 13MP: F/1.9 Aperture, 5MP: F/2.2 Aperture, PDAF, Panorama, HDR, Portrait Mode, Live Focus 13MP: F/1.9 Aperture, 5MP: F/2.2 Aperture, Panorama, HDR
Secondary Camera 5MP 8MP
Secondary Camera Features F/2.0 Aperture F/2.0 Aperture
Internal Memory 32 GB 32 GB
Expandable Memory Slot Yes, up to 512 GB Yes, up to 512 GB
Contacts Storage Unlimited Unlimited
SMS Storage Unlimited Unlimited
Music Player Yes Yes
FM Radio Yes Yes
Dual SIM GSM+GSM GSM+GSM
Thickness 7.7 mmMedium 8.8 mmMedium
Weight 163 gmMedium 186 gmMedium
Width 75.6 mmOk for one-handed use 74.5 mmOk for one-handed use
Audio Output 3.5mm jack 3.5mm jack
Water Resistant
Battery Capacity 3400 mAh 5000 mAh
Battery Standby N/A N/A
Battery Standby (3G) N/A N/A
Battery Talktime N/A N/A
Battery Talktime (3G) 24.00 hrs 29.00 hrs
Fast Charging Support Yes
Included Fast Charger Yes, 15.0W Fast Charger
Other Battery Parameters Internet Usage Time (3G): upto 15 hrs, Internet Usage Time (4G): upto 19 hrs, Internet Usage Time (WiFi): upto 19 hrs, Video Playback Time: upto 17 hrs, Audio Playback Time: upto 84 hrs Internet Usage Time (3G): upto 15 hrs, Internet Usage Time (4G): upto 17 hrs, Internet Usage Time (WiFi): upto 17 hrs, Video Playback Time: 17 hrs, Audio Playback Time: 101 hrs
Fingerprint sensor Yes
Other Features N/A Noise Filtration
2-minute Review [Positives]
  • Very well-built, plastic design - the phone generally feels like it could take a beating and come out looking just fine
  • Feels comfortable to hold
  • The volume rocker and power buttons placed on the right side of the phone are easy to reach out to - the buttons have great feedback and do not have any unnecessary rattle, something many budget phones are guilty of
  • The front of the phone looks sharp and modern - it makes use of a waterdrop-style notch and has fairly minimal bezels to boot
  • Nice, vibrant, water-drop notch 6.23-inch LCD display
  • Now packs the new Samsung One UI which is one of the most streamlined, clean, and refined Android skins around at present - and is especially well suited ergonomically for one handed use
  • It also has a very intuitive gesture navigation system
  • The second rear camera (in the dual rear camera setup) is an ultra-wide one that adds some versatility - with a 120-degree field of view, you can capture a whole lot more of the scene in your images, be it monuments or just a larger group of people
  • Decent video recording quality for this price bracket
  • Good battery life - the Samsung Galaxy M10 uses its 3300mAh battery pretty well - with some good optimisation at the software level, the phone manages to handily last a full day of use and then some
  • Solid build quality, with a balanced weight profile
  • Feels comfortable to hold
  • Pretty responsive fingerprint sensor on the back - it also has a good placement, allowing you to reach the sensor easily
  • The front has modern, sharp looks with the water-drop notch and minimal bezels
  • Excellent, sharp, vivid, 'Infinity-V' display, with a water-drop notch - Samsung has always impressed with its display panels and this display is no exception - it offers deep colours with good brightness levels and contrast - it is definitely one of the best displays you can get in this segment, giving the Realme 2 Pro's waterdrop display a run for its money
  • Supports Widevine L1 standard, which means it is capable of delivering true HD quality videos on platforms like YouTube and Prime Video
  • Now packs the new Samsung One UI which is one of the most streamlined, clean, and refined Android skins around at present - and is especially well suited ergonomically for one handed use
  • It also has a very intuitive gesture navigation system
  • The second camera on the rear (part of the dual rear camera setup) is an ultra wide-angle camera - with the secondary lens, you will be able to capture more area in a single frame - the camera app lets you switch between the standard field of view and an ultra wide field of view with a simple tap - offering you some useful versatility in framing shots
  • Uses the modern Type-C USB port - which is great to see in the segment
  • Superb 2-day battery life, with a gigantic 5000mAh battery, makes the M20 a true road warrior
  • Supports fast charging - it takes around two hours to charge the M20 from zero to 100 per cent, which is pretty decent for a phone that packs this large battery
  • Overall, Samsung shows a lot of potential in this price segment, after a long time, with the M20 - it presents a solid choice, especially for Samsung fans, and those that are looking for a particularly strong battery life
2-minute Review [Negatives]
  • The back of the phone is where the design gets a bit more pedestrian - a subdued Samsung logo and the dual camera array aside, the phone doesn’t really have much else going on - the plastic used doesn’t feel premium and the simple matte blue finish looks a bit dull compared to the metal or gradient-style designs that many other brands employ
  • No fingerprint scanner - facial recognition is the only option to unlock your phone using biometrics - and that too works only in good lighting conditions, and is slow
  • Display resolution could have been higher - it's not the sharpest display on the block
  • No ambient light sensor
  • Sunlight legibility is also not the best owing to the highly reflective nature of the display
  • Average performance - the Galaxy M10 uses the same internals as the Galaxy J7, which makes it obvious performance isn’t really the focus here - the phone is powered by an Exynos 7870 Octa system-on-a-chip which is pretty ancient as far as chipsets go - day-to-day performance is just about ok, but the phone certainly isn’t buttery smooth - gaming, especially with more high-end games (like PUBG) is a struggle
  • Overall image quality though is average
  • Outdoors, the camera manages passable shots - the images exhibit limited dynamic range and details are often lost in shadow regions - similarly, the highlights are blown out at times, resulting in washed out shots
  • Low light photos from the Galaxy M10 are high on noise and low on details
  • Average selfie camera too - doesn’t resolve a lot of detail and images turn out ever so slightly blurry in less than perfect light
  • The speaker grille is at the back of the phone, so sound gets muffled if you are playing music with the phone kept down on a table - the speaker also doesn’t get all that loud
  • Overall, the Galaxy M10 is a good looking, modern phone that handles the basics well - but all-round performance seekers should look elsewhere - you will be better served by Xiaomi or Realme’s phones
  • The plain plastic build on the rear feels a bit cheap in this segment - and Samsung could have at least gone with a better quality plastic here, perhaps with some sectional lamination like the Honor 10 Lite and Realme 2 Pro
  • The rear panel is also a fingerprint and smudge magnet, and you will find yourself wiping it clean often during the day
  • The design, therefore, is conflicting - as the M20 looks really premium on the front with that lovely waterdrop display - but the back feels like it belongs in a lower price segment
  • Overall, the design isn't quite as premium as the Honor 10 Lite, Nokia 5.1 Plus or Realme 2 Pro
  • Performance is pretty decent, and daily use is smooth, but the new Exynos 7904 chipset falls below the Snapdragon 636 (the main chipset in the competing phones) in terms of performance - so you will not get the same level of performance as say a Redmi Note 6 Pro
  • The phone also gets slightly warm under stress
  • Overall image quality though from the rear camera set is pretty average - colours reproduction isn't great as photos often look washed out - in comparison, the Redmi Note 6 Pro tends to offer more detail and more accurate colours in similar lighting conditions
  • The M20's camera also does not offer the best dynamic range
  • The rear cameras also suffer greatly in low-light - indoors, photos lack sharpness and detail and often come out soft and noisy
  • The 8MP selfie camera is average too - it does a decent job at capturing colours and facial features, and it produces good selfie portraits, but it tends to blow out the background quite a bit
  • The single speaker port on the bottom is average - the sound gets muffled especially on higher levels
  • Yet, it also leaves you wanting a bit more - the M20 lacks that attractive look and feel that phones like the Honor 10 Lite, Realme 2 Pro and Nokia 5.1 Plus bring to the segment - the performance is also not the best in the bucket, and cameras are just average - the M20 is therefore better than Samsung's previous attempts in the budget range, but perhaps still not quite good enough for users looking for the best value
Expert Reviews
  1. A tough one to recommend...the Galaxy M10 just has too many serious shortcomings
    gsmarena.com in-depth Read Review »
  2. Samsung has finally delivered a decent user experience in the budget segment
    beebom.com in-depth Read Review »
  3. A device for Samsung fans who are looking for a phone with a modern design, but options such as the Realme C1 and Xiaomi Redmi 6 are more rounded devices at around the same price
    gadgets.ndtv.com in-depth Read Review »
  4. A huge leap for Samsung under mid-range segment compared to its predecessors...worth a try, if you are a casual user
    fonearena.com in-depth Read Review »
  5. The Galaxy M10 is a good looking phone that handles the basics very well...But performance seekers should look elsewhere
    androidauthority.com in-depth Read Review »
  6. Doesn’t live up to the expectations
    news18.com in-depth Read Review »
  7. A solid option for those who are looking for a well-built, modern-looking phone that does the basics..though it is not meant for serious gaming
    themobileindian.com in-depth Read Review »
  8. Despite flaws, a decent value-for-money phone
    business-standard.com in-depth Read Review »
  9. A complete phone that offers a lot of bang for very few bucks
    indiatoday.in in-depth Read Review »
  10. More than capable of holding its own against the competition
    techpp.com in-depth Read Review »
  1. Balanced package that delivers in most key areas
    gsmarena.com in-depth Read Review »
  2. Balanced is the best word to define the Galaxy M20
    techradar.com in-depth Read Review »
  3. Samsung still has a long way to go before it can truly compete with the likes of Xiaomi, Honor or Asus in the budget segment
    beebom.com in-depth Read Review »
  4. Doesn't quite catch up to all of its rivals' advantages, but at least it is very competitive for the first time
    gadgets.ndtv.com in-depth Read Review »
  5. A clear winner for Samsung
    fonearena.com in-depth Read Review »
  6. Only a viable option if you absolutely must have a wide-angle camera...for everything else, there is a better alternative
    digit.in in-depth Read Review »
  7. Shows that Samsung is willing to move towards making better phones for the budget segment, even though it has not reached there yet
    bgr.in in-depth Read Review »
  8. Samsung has finally managed to build a phone that ticks almost all the checkmarks that a young smartphone buyer is looking for
    androidauthority.com in-depth Read Review »
  9. After adopting a wait and watch approach for a while, Samsung has gotten the ingredients spot on for an affordable Android phone that just works
    news18.com in-depth Read Review »
  10. While the M20 emerges as an alternative to the top competition, it does not really do enough to overwhelm them
    techpp.com in-depth Read Review »
  11. While the Galaxy M series shows a lot of potential, Samsung still has a few things to iron out
    indiatoday.in in-depth Read Review »
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Official Website Official Website » Official Website »
Unofficial specs? N/A N/A
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